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Shipping Information

Shipping Policies

Code Alpha Gear Plus Management Company

SHIPPING POLICY:

  • All in stock merchandise will ship within the continental United States within two to five business days of your order being placed and will ship via our default shipping method Fed Ex Express Saver (Monday through Friday) unless otherwise indicated.
  • If an item is out of stock, will be delayed, or is no longer available, you will be contacted by phone and/or e-mail.
  • For all items involving embroidery or silkscreening please allow an additional 10-14 days for your order to be shipped.  If your order requires embroidery and you have selected either a 2-Day or Overnight shipping option, your order will be sent  2-Day or Overnight from the completion of embroidery.
  • Applicable taxes apply for residents of Florida and are customer responsibility.
  • United States orders are subject to US shipping fees (see schedule below).
  • Shipping and Handling Rate Schedule, FedEx Ground
  • All shipping rates below are in United States dollars (USD)
  • Shipping rates below apply to shipping within the continental United States only.  Please call for rates to Hawaii and Alaska or other locations.

Weight of Item (s) (lbs)

0-2 lbs

2-5

5-10

10-15 15-20 20-25 25-30 30-35 35-40 40-45 45-50

FedEx Ground

$14.75 $19.45 $24.35 $31.25 $37.40 $44.50 $50.85 $58.60 $68.90 $80.20 $88.50

CANADIAN CUSTOMER SHIPPING POLICY:

  • All in stock items will ship to Canada within ten to fourteen business days of the order being placed.
  • Orders will ship via Fed Ex Ground Saver or UPS Ground service (Monday through Friday).
  • If an item is out of stock, will be delayed, or is no longer available, you will be contacted by phone and/or e-mail.
  • Applicable taxes are the customer responsibility.
  • Canadian orders are subject to  US shipping fees (see above rate schedule).
  • British Columbia residents add 6% PST.

RETURN POLICY AND 30 DAY MONEY BACK GUARANTEE !!

  • Merchandise may be returned for a full refund within 30 days of receipt, in new, unused condition.
  • Embroidered items cannot be returned.  
  • Please call 1-866-478-5133 between 9:00 AM and 5:00 PM, EST, for a return authorization number.
  • Returns must be shipped prepaid.
  • Upon receipt a refund will be issued.
  • Shipping charges. if any, are non-refundable.

For any questions or concerns e-mail us at customerservice@codealphagearplus.com or call 1-866-478-5133 between 9:00 AM and 5:00 PM, EST..

    Copyright © 2009,  R & D Enterprises, LLC Jacksonville, Florida
    customerservice@codealphagearplus.com
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